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6 Payment Term Mistakes That Delay Payments (And How to Fix Them)

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6 Payment Term Mistakes That Delay Payments (And How to Fix Them)

Most creatives write payment terms that delay payments. They're unclear, too lenient, or missing critical information.

Here are 6 payment term mistakes that delay payments—and how to fix them.


1. Not Specifying Payment Due Date

The mistake: Writing "Payment due upon receipt" or "Payment due soon" without a specific date.

Why it delays payments: Clients don't know when to pay. They interpret "soon" as "whenever I get around to it."

How to fix it: Specify exact payment terms: "Payment due within 14 days" or "Payment due by January 31, 2026."

Example:

  • ❌ Bad: "Payment due upon receipt"
  • ✅ Good: "Payment due within 14 days of invoice date"

Why it matters: Specific dates create urgency. Clients know exactly when payment is due.


2. Using Vague Payment Methods

The mistake: Writing "Payment via bank transfer" without providing bank details or payment links.

Why it delays payments: Clients don't know how to pay. They delay payment while figuring out payment methods.

How to fix it: Include specific payment methods with instructions:

  • "Pay via Stripe: [payment link]"
  • "Pay via PayPal: [payment link]"
  • "Bank transfer: [account details]"

Example:

  • ❌ Bad: "Payment via bank transfer"
  • ✅ Good: "Pay instantly: [Stripe payment link] or bank transfer to [account details]"

Why it matters: Clear payment methods make payment easy. Clients pay immediately when they know how.


3. Not Including Late Payment Fees

The mistake: Not specifying late payment fees or consequences for late payment.

Why it delays payments: Clients don't feel urgency. They know there are no consequences for late payment.

How to fix it: Include late payment terms: "Late payments incur a 5% fee after 14 days" or "Payment overdue after 30 days may result in work suspension."

Example:

  • ❌ Bad: No late payment terms
  • ✅ Good: "Late payments incur a 5% monthly fee after the due date."

Why it matters: Late payment fees create urgency. Clients pay on time to avoid fees.


4. Using Unclear Payment Terms Language

The mistake: Using accounting jargon like "Net 30" or "2/10 Net 30" that clients don't understand.

Why it delays payments: Clients don't understand the terms. They delay payment while trying to figure out what it means.

How to fix it: Use plain language: "Payment due within 30 days" instead of "Net 30."

Example:

  • ❌ Bad: "Net 30, 2/10"
  • ✅ Good: "Payment due within 30 days. 2% discount if paid within 10 days."

Why it matters: Plain language is clear. Clients understand terms immediately.


5. Not Including Payment Instructions

The mistake: Specifying payment methods but not providing step-by-step instructions.

Why it delays payments: Clients don't know how to complete payment. They delay while figuring out the process.

How to fix it: Include clear payment instructions:

  • "Click the payment link above to pay with card"
  • "Include invoice number [INV-2026-001] in payment reference"
  • "Payment confirmation will be sent via email"

Example:

  • ❌ Bad: "Pay via Stripe"
  • ✅ Good: "Click [payment link] to pay instantly with card. Payment confirmation sent via email."

Why it matters: Clear instructions eliminate confusion. Clients complete payment immediately.


6. Making Payment Terms Too Long

The mistake: Writing payment terms that are 3-4 paragraphs long with too much detail.

Why it delays payments: Clients skip reading long terms. They miss critical information.

How to fix it: Keep payment terms short and scannable:

  • Payment due date
  • Payment methods
  • Late payment fees
  • Contact information

Example:

  • ❌ Bad: Long paragraph with all details mixed together
  • ✅ Good: Bullet points with key information

Why it matters: Short, scannable terms are read. Clients see critical information immediately.


The Bottom Line

Fix these 6 payment term mistakes to get paid faster:

  1. ✅ Specify exact payment due date
  2. ✅ Include clear payment methods with links
  3. ✅ Include late payment fees
  4. ✅ Use plain language (no accounting jargon)
  5. ✅ Include step-by-step payment instructions
  6. ✅ Keep terms short and scannable

Good payment terms are:

  • Clear and specific
  • Easy to understand
  • Include payment links
  • Create urgency

Bad payment terms are:

  • Vague and unclear
  • Use accounting jargon
  • Missing payment methods
  • Too long to read

Most payment delays are caused by unclear terms. Fix your payment terms to get paid faster.


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