FAQ

Everything you need to know about inv.so

Getting Started

What is inv.so?
inv.so is a simple invoice generator designed specifically for freelance designers, photographers, and creative professionals. It lets you create beautiful, professional invoices in minutes without accounting complexity. You can even upload your own invoice designs as templates.
How do I create my first invoice?
Sign up to start your 14-day trial, add your business details and a client, then click "New Invoice". Fill in the line items, choose a template, and send.
How does the trial work?
Every new account gets 14 days of the full product — no card, no feature limits. Nothing bills automatically because we have no card on file. After 14 days you pick $79/year or $8/week. You can cancel any time from your billing settings.
Do I need accounting knowledge to use inv.so?
No. inv.so is designed to be simple. There are no complex accounting features, chart of accounts, or double-entry bookkeeping. Just create invoices, send them, and track payments.

Templates & Customization

Can I upload my own invoice template design?
Yes. Upload an invoice design as a PDF or PNG, then map the content areas to create a reusable template.
What invoice templates are included?
inv.so includes several professionally designed templates that work for most creative businesses. All templates support dark mode, multiple currencies, and look great on any device.
Can I add my logo to invoices?
Yes. Upload your logo in settings, or upload a complete custom invoice design as a reusable template.
What file formats can I upload for templates?
You can upload PDF or PNG files as invoice templates. The system will help you map content areas (invoice number, dates, line items, totals) to your design.

Sending & Payments

How do I send an invoice to a client?
Click the "Send" button on any invoice. inv.so will generate a pixel-perfect PDF and email it directly to your client. You can also download the PDF and send it yourself.
Can clients pay invoices online?
Yes. Add bank transfer instructions or paste a hosted payment link from Stripe, PayPal, or another provider. The link appears in the invoice email, public page, and PDF.
How do I track partial payments?
Record each payment against the invoice. Its status updates to "Partially Paid" and the remaining balance stays visible.
What happens when an invoice is overdue?
inv.so automatically marks invoices as overdue when they pass their due date. You can see all overdue invoices in your dashboard and filter by status.

Pricing & Plans

What do I actually get?
Unlimited clients and invoices, custom invoice design uploads, natural-language time logging, multiple business profiles and bank accounts, multi-currency, partial payment tracking, public client links, and email sending with the PDF attached.
Are the weekly and yearly options different?
No. There is one product. $79/year and $8/week include the same features; only the billing frequency differs.
Can I cancel my subscription anytime?
Yes. Cancel anytime from billing settings. You'll keep access until the end of your current billing period, then your account will be paused — you can resubscribe whenever you're ready.
Do you offer refunds?
Yes. If you're not satisfied within the first 14 days after payment, contact us for a full refund.

Security & Data

Is my data secure?
Yes. inv.so uses industry-standard encryption (TLS/SSL) for all data transmission. Your data is stored securely on enterprise-grade infrastructure with regular backups.
Can I export my data?
You can download invoice PDFs at any time. Contact support if you need help exporting other account data.
Who can see my invoices?
Only you and the clients you send invoices to. Invoice PDFs are stored securely and accessible only via unique, private links.

Comparison with Other Tools

How is inv.so different from FreshBooks?
inv.so is simpler and more affordable. While FreshBooks is full accounting software with time tracking, expenses, and complex features, inv.so focuses purely on beautiful invoicing. We also uniquely support uploading your own invoice designs.
How is inv.so different from Wave?
Wave is free accounting software with generic templates. inv.so is specifically designed for creatives who want beautiful, branded invoices without accounting complexity. We support custom template upload; Wave doesn't.
Why should designers choose inv.so?
inv.so lets designers reuse their own invoice designs, keep brand details consistent, and work in a focused interface without a full accounting suite.

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